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Code of Ethics

This Code of Ethics sets forth the principles and practices of professional conduct to be observed by the members of DMC Coalition.

Destination management company professionals (“DMC Professionals”) have an obligation to their profession to uphold the high ideals and level of personal knowledge evidenced by the membership held. DMC Professionals should encourage the dissemination of knowledge pertaining to the meetings and events industry (the “Industry”). DMC Professionals also have an obligation to serve the interests of their employers, clients, suppliers, hoteliers, and third-party affiliates loyally, diligently, and honestly. DMC Professionals shall not engage in conduct that discredits the reputation or integrity of the Industry, in general, or the DMC Coalition, specifically.


Principles and Practices

To sustain and advance the integrity, honor, and prestige of the profession and the Industry, DMC Coalition members (and their employees) shall:

  • Remain current about developments in the Industry; contribute to the exchange of information; and participate in educational activities, as a learner and, when possible, a teacher.

  • Comply with laws, by-laws, and regulations governing the profession and the Industry.

  • Provide accurate information to clients, suppliers, hoteliers, and third-party affiliates about the profession and services offered.

  • Promote appropriate standards of professional behavior.

  • Respect intellectual property rights, including copyrights and trademarks of DMC Coalition and its fellow members.

  • Refrain from deliberately claiming competence in an area you do not demonstrably possess; DMC Professionals shall not take unfair advantage of the lack of knowledge or inexperience of others.

  • Not deliberately destroy or diminish the value or effectiveness of the Industry or the DMC Coalition through acts of commission or omission.

  • Qualify themselves when expressing an opinion outside of their professional competence in the event that such an opinion could be used improperly.

  • Exercise integrity in DMC Coalition interactions.

Discipline and Revocation

The DMC Coalition has the right to suspend or revoke any membership in the event that the member violates this Code of Ethics, or engages in conduct that discredits or disgraces the Industry or the DMC Coalition. Furthermore, DMC Coalition reserves the right to amend or modify this Code of Ethics.

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